@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600;700;800&display=swap";:root{--primary:#5d87ff;--primary-hover:#4570ea;--primary-soft:#ecf2ff;--secondary:#49beff;--secondary-soft:#e8f7ff;--success:#13deb9;--success-soft:#e6fffa;--warning:#ffae1f;--warning-soft:#fef5e5;--danger:#fa896b;--danger-soft:#fdede8;--info:#539bff;--info-soft:#ebf3fe;--bg-dark:#f6f9fc;--bg-page:#f6f9fc;--bg-card:#fff;--bg-input:#fff;--bg-elevated:#fff;--bg-muted:#f2f6fa;--text-main:#2a3547;--text-heading:#1c2434;--text-muted:#5a6a85;--text-subtle:#7c8fac;--border:#e5eaef;--border-strong:#d5dbe3;--glass:#f6f9fc;--shadow-xs:0 1px 2px #2d37480d;--shadow-sm:0 2px 6px #2d37480f;--shadow-md:0 4px 14px #2d374814;--shadow-lg:0 12px 32px #2d37481a;--shadow-card:0 1px 3px #0f172a0a, 0 6px 18px #0f172a0a;--shadow-primary:0 8px 20px #5d87ff40;--radius-sm:6px;--radius:9px;--radius-md:12px;--radius-lg:18px;--radius-pill:999px;--modal-overlay:#0f172a73}body.dark-theme{--bg-dark:#0d1118;--bg-page:#0d1118;--bg-card:#171c25;--bg-input:#1d2330;--bg-elevated:#1d2330;--bg-muted:#1a1f2b;--text-main:#e3e8ef;--text-heading:#fff;--text-muted:#97a3b6;--text-subtle:#6c7a91;--border:#2a3142;--border-strong:#3a4255;--glass:#1a1f2b;--primary-soft:#5d87ff1f;--secondary-soft:#49beff1f;--success-soft:#13deb91f;--warning-soft:#ffae1f1f;--danger-soft:#fa896b1f;--info-soft:#539bff1f;--shadow-xs:0 1px 2px #0000004d;--shadow-sm:0 2px 6px #00000059;--shadow-md:0 4px 14px #0006;--shadow-lg:0 12px 32px #00000073;--shadow-card:0 1px 3px #0000004d, 0 6px 18px #00000040}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--bg-page);color:var(--text-main);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh;font-family:Plus Jakarta Sans,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.55;transition:background-color .25s,color .25s;overflow-x:hidden}body{background-image:none}h1,h2,h3,h4,h5,h6{color:var(--text-heading);letter-spacing:-.01em;font-weight:700;line-height:1.25}a{color:var(--primary);text-decoration:none;transition:color .2s}a:hover{color:var(--primary-hover)}::selection{background:var(--primary-soft);color:var(--primary-hover)}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:8px}::-webkit-scrollbar-thumb:hover{background:var(--text-subtle)}.glass-card,.surface-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-card);padding:1.75rem;transition:box-shadow .2s,transform .2s}.glass-card:hover{box-shadow:var(--shadow-md)}.btn{border-radius:var(--radius);cursor:pointer;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:.5rem;padding:.7rem 1.25rem;font-family:inherit;font-size:.875rem;font-weight:600;line-height:1.25;text-decoration:none;transition:all .2s;display:inline-flex}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff;box-shadow:0 4px 10px #5d87ff2e}.btn-primary:hover:not(:disabled){background:var(--primary-hover);box-shadow:var(--shadow-primary);transform:translateY(-1px)}.btn-secondary{background:var(--primary-soft);color:var(--primary)}.btn-secondary:hover:not(:disabled){background:var(--primary);color:#fff}.btn-success{background:var(--success);color:#fff}.btn-warning{background:var(--warning);color:#fff}.btn-danger{background:var(--danger);color:#fff}.btn-outline{border:1px solid var(--border-strong);color:var(--text-main);background:0 0}.btn-outline:hover:not(:disabled){background:var(--bg-muted);border-color:var(--primary);color:var(--primary)}.btn-ghost{color:var(--text-muted);background:0 0}.btn-ghost:hover:not(:disabled){background:var(--bg-muted);color:var(--text-main)}input,select,textarea{background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-main);outline:none;margin-bottom:1rem;padding:.7rem .95rem;font-family:inherit;font-size:.9rem;transition:all .2s}input::placeholder,textarea::placeholder{color:var(--text-subtle)}select{appearance:none;cursor:pointer;background-image:url(data:image/svg+xml;charset=US-ASCII,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%237c8fac%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cpolyline%20points%3D%226%209%2012%2015%2018%209%22%3E%3C%2Fpolyline%3E%3C%2Fsvg%3E);background-position:right .85rem center;background-repeat:no-repeat;background-size:16px 16px;padding-right:2.5rem}select option{background-color:var(--bg-card);color:var(--text-main);padding:10px}input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-soft)}input[type=checkbox],input[type=radio]{width:auto;accent-color:var(--primary);cursor:pointer;margin-bottom:0}label{color:var(--text-heading);margin-bottom:.45rem;font-size:.82rem;font-weight:600;display:block}.badge{border-radius:var(--radius-pill);letter-spacing:.02em;text-transform:uppercase;align-items:center;gap:4px;padding:.28rem .7rem;font-size:.7rem;font-weight:700;display:inline-flex}.badge-low{background:var(--success-soft);color:var(--success)}.badge-medium{background:var(--warning-soft);color:var(--warning)}.badge-high{background:var(--danger-soft);color:var(--danger)}.badge-info{background:var(--info-soft);color:var(--info)}.badge-primary{background:var(--primary-soft);color:var(--primary)}.dashboard-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.25rem;margin-bottom:1.75rem;display:grid}.sidebar{background:var(--bg-card);border-right:1px solid var(--border);flex-direction:column;width:270px;min-width:270px;height:100vh;padding:1.25rem 1rem;display:flex;position:relative}.main-content{min-width:0;padding:1.75rem 2.25rem}@media (width<=1440px){.main-content{padding:1.5rem 1.75rem}}@media (width<=1200px){.main-content{padding:1.25rem}}.glass-card::-webkit-scrollbar{height:6px}.glass-card::-webkit-scrollbar-track{background:var(--bg-muted);border-radius:10px}.glass-card::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:10px}.glass-card::-webkit-scrollbar-thumb:hover{background:var(--text-subtle)}.nav-section-label{text-transform:uppercase;letter-spacing:.08em;color:var(--text-subtle);margin-top:.5rem;padding:.65rem .85rem;font-size:.7rem;font-weight:700}.nav-link{color:var(--text-main);border-radius:var(--radius);align-items:center;gap:.85rem;margin-bottom:.15rem;padding:.7rem .85rem;font-size:.88rem;font-weight:500;text-decoration:none;transition:all .18s;display:flex;position:relative}.nav-link svg{color:var(--text-subtle);flex-shrink:0;transition:color .18s}.nav-link:hover{background:var(--bg-muted);color:var(--primary)}.nav-link:hover svg{color:var(--primary)}.nav-link.active{background:var(--primary);color:#fff;box-shadow:0 4px 12px #5d87ff4d}.nav-link.active svg{color:#fff}.ticket-list-item{border-bottom:1px solid var(--border);cursor:pointer;grid-template-columns:80px 2fr 1fr 1fr 100px;align-items:center;padding:1rem 1.25rem;transition:background .18s;display:grid}.ticket-list-item:hover{background:var(--bg-muted)}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.animate-fade-in{animation:.4s ease-out forwards fadeIn}@keyframes slideUp{0%{opacity:0;transform:translateY(28px)}to{opacity:1;transform:translateY(0)}}.animate-slide-up{animation:.55s cubic-bezier(.16,1,.3,1) forwards slideUp}@keyframes float-hero{0%,to{transform:translateY(0)}50%{transform:translateY(-12px)}}.animate-float{animation:6s ease-in-out infinite float-hero}@keyframes spin{to{transform:rotate(360deg)}}@media (width<=1024px){.sidebar{border-right:none;border-bottom:1px solid var(--border);width:100%;height:auto;padding:1rem;position:static}.main-content{margin-left:0;padding:1rem}}@media (width<=768px){.hide-mobile{display:none!important}}.tm-loader-wrap{flex-direction:column;justify-content:center;align-items:center;gap:18px;padding:40px;display:flex}.tm-loader{width:56px;height:56px;position:relative}.tm-loader:before,.tm-loader:after{content:"";border:3px solid #0000;border-radius:50%;position:absolute;inset:0}.tm-loader:before{border-top-color:var(--primary);border-right-color:var(--secondary);animation:1.1s linear infinite spin}.tm-loader:after{border-bottom-color:var(--success);border-left-color:var(--warning);animation:1.6s linear infinite reverse spin;inset:8px}.tm-loader-label{color:var(--text-muted);letter-spacing:.04em;text-transform:uppercase;font-size:.82rem;font-weight:600}.tm-spin{border:2px solid var(--border);border-top-color:var(--primary);border-radius:50%;width:18px;height:18px;animation:.8s linear infinite spin;display:inline-block}.tm-powered{color:var(--text-muted);align-items:center;gap:6px;font-size:.78rem;font-weight:500;display:inline-flex}.tm-powered a{color:var(--text-heading);background:linear-gradient(90deg, var(--primary), var(--secondary));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-weight:700;text-decoration:none;transition:opacity .2s}.tm-powered a:hover{opacity:.8}.tm-powered .tm-dot{background:linear-gradient(135deg, var(--primary), var(--secondary));border-radius:50%;width:6px;height:6px;display:inline-block}.notif-stack{z-index:10001;pointer-events:none;flex-direction:column;gap:12px;display:flex;position:relative}.notif{background:var(--bg-card);border-radius:var(--radius-md);width:360px;box-shadow:var(--shadow-lg);pointer-events:all;border:1px solid var(--border);animation:.4s cubic-bezier(.34,1.56,.64,1) forwards slideInRight;position:relative;overflow:hidden}@keyframes slideInRight{0%{opacity:0;transform:translate(110%)}to{opacity:1;transform:translate(0)}}.notif.removing{animation:.3s forwards slideOutRight}@keyframes slideOutRight{0%{opacity:1;transform:translate(0)}to{opacity:0;transform:translate(110%)}}.notif-bar{width:100%;height:3px;animation:linear forwards shrinkBar}@keyframes shrinkBar{0%{width:100%}to{width:0%}}.notif-inner{align-items:flex-start;gap:14px;padding:16px;display:flex}.notif-icon-wrap{border-radius:var(--radius);flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.notif-text{flex:1}.notif-title{color:var(--text-heading);margin-bottom:3px;font-size:14px;font-weight:700}.notif-msg{color:var(--text-muted);font-size:12px;line-height:1.5}.notif-close{cursor:pointer;color:var(--text-subtle);background:0 0;border:none;border-radius:6px;padding:4px;font-size:18px;line-height:1;transition:all .2s}.notif-close:hover{background:var(--bg-muted);color:var(--text-main)}.notif-actions{gap:8px;margin-top:12px;display:flex}.nact-btn{border-radius:var(--radius-sm);cursor:pointer;text-transform:uppercase;letter-spacing:.02em;border:none;padding:6px 14px;font-size:11px;font-weight:700;transition:all .2s}.type-success .notif-bar{background:var(--success)}.type-success .notif-icon-wrap{background:var(--success-soft);color:var(--success)}.type-success .notif-title{color:var(--success)}.type-error .notif-bar{background:var(--danger)}.type-error .notif-icon-wrap{background:var(--danger-soft);color:var(--danger)}.type-error .notif-title{color:var(--danger)}.type-warning .notif-bar{background:var(--warning)}.type-warning .notif-icon-wrap{background:var(--warning-soft);color:var(--warning)}.type-warning .notif-title{color:var(--warning)}.type-info .notif-bar{background:var(--info)}.type-info .notif-icon-wrap{background:var(--info-soft);color:var(--info)}.type-info .notif-title{color:var(--info)}.type-delete .notif-bar{background:var(--danger)}.type-delete .notif-icon-wrap{background:var(--danger-soft);color:var(--danger)}.type-delete .notif-title{color:var(--danger)}.modal-overlay{background:var(--modal-overlay);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:11000;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal-content{background:var(--bg-card);border-radius:var(--radius-lg);width:100%;max-width:420px;box-shadow:var(--shadow-lg);border:1px solid var(--border);animation:.4s cubic-bezier(.34,1.56,.64,1) modalPopIn;overflow:hidden}@keyframes modalPopIn{0%{opacity:0;transform:scale(.92)}to{opacity:1;transform:scale(1)}}.modal-top{text-align:center;border-bottom:1px solid var(--border);padding:2rem 1.5rem 1.25rem}.modal-icon-ring{border-radius:50%;justify-content:center;align-items:center;width:76px;height:76px;margin:0 auto 1.25rem;animation:2s ease-in-out infinite ringPulse;display:flex}@keyframes ringPulse{0%,to{transform:scale(1);box-shadow:0 0 #fa896b00}50%{transform:scale(1.04);box-shadow:0 0 28px #fa896b2e}}.modal-title{color:var(--text-heading);margin-bottom:.5rem;font-size:1.25rem;font-weight:700}.modal-sub{color:var(--text-muted);font-size:.875rem;line-height:1.6}.modal-body{padding:1.5rem}.warn-box{background:var(--warning-soft);border-radius:var(--radius);border:1px solid #ffae1f40;align-items:flex-start;gap:12px;margin-bottom:1.5rem;padding:12px 16px;display:flex}.modal-btns{gap:12px;display:flex}.mbtn-cancel{border:1px solid var(--border-strong);border-radius:var(--radius);color:var(--text-muted);cursor:pointer;background:0 0;flex:1;padding:12px;font-size:.9rem;font-weight:600;transition:all .2s}.mbtn-cancel:hover{background:var(--bg-muted);color:var(--text-main)}.mbtn-confirm{border-radius:var(--radius);color:#fff;cursor:pointer;border:none;flex:1.5;justify-content:center;align-items:center;gap:8px;padding:12px;font-size:.9rem;font-weight:600;transition:all .2s;display:flex}.mbtn-confirm:hover{transform:translateY(-1px);box-shadow:0 8px 20px #fa896b59}@keyframes blob1{0%,to{transform:translate(0)scale(1)}50%{transform:translate(8%,12%)scale(1.08)}}@keyframes blob2{0%,to{transform:translate(0)scale(1)}50%{transform:translate(-10%,8%)scale(1.12)}}.login-shell{background:linear-gradient(135deg,#f6f9fc 0%,#ecf2ff 100%);min-height:100vh;display:flex;position:relative;overflow:hidden}.login-blob{filter:blur(80px);opacity:.55;pointer-events:none;border-radius:50%;position:absolute}.login-card{z-index:1;background:#fff;border-radius:24px;grid-template-columns:1.05fr 1fr;width:min(1180px,96%);max-height:92vh;margin:auto;display:grid;position:relative;overflow:hidden;box-shadow:0 30px 80px #2d37481a,0 8px 24px #2d37480f}.login-left{border-right:1px solid var(--border);background:#fff;flex-direction:column;justify-content:center;align-items:center;padding:3.5rem 3rem;display:flex;position:relative}.login-right{background:#fff;flex-direction:column;justify-content:center;padding:3.5rem 3.25rem;display:flex;overflow-y:auto}.brand-logo{color:var(--text-heading);letter-spacing:-.01em;align-items:center;gap:10px;font-size:1.25rem;font-weight:800;display:inline-flex}.brand-logo .brand-mark{background:linear-gradient(135deg, var(--primary), var(--secondary));color:#fff;border-radius:10px;justify-content:center;align-items:center;width:36px;height:36px;display:flex;box-shadow:0 8px 18px #5d87ff4d}.social-btn{border:1px solid var(--border-strong);border-radius:var(--radius);color:var(--text-heading);cursor:pointer;background:#fff;flex:1;justify-content:center;align-items:center;gap:10px;padding:.78rem 1rem;font-size:.88rem;font-weight:600;transition:all .2s;display:inline-flex}.social-btn:hover{border-color:var(--primary);color:var(--primary);background:var(--primary-soft)}.login-divider{color:var(--text-subtle);align-items:center;gap:1rem;margin:1.5rem 0;font-size:.78rem;display:flex}.login-divider:before,.login-divider:after{content:"";background:var(--border);flex:1;height:1px}@media (width<=900px){.login-card{grid-template-columns:1fr;max-height:none}.login-left{display:none}.login-right{padding:2.25rem 1.5rem}}